Frequently Asked Questions
Everything you need to know about shopping with Kesha
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' link. We recommend measuring yourself and comparing it to our brand-specific charts, as sizing can vary between slim-fit and oversized collections.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free of charge, while returns for a refund may incur a small processing fee depending on your location.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take 7-14 business days. You will receive a tracking number via email as soon as your order ships.
What payment methods do you accept?
Kesha accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 70% of our current collection is made from organic cotton or recycled polyester, and we partner only with factories that guarantee fair wages and safe working conditions.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.