Returns & Exchanges
At Kesha, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel in its original packaging. Simply ensure all tags remain attached to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your parcel.
- 3.Pack and Ship
Securely pack your items in their original box or a similar mailer and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our quality team inspects your return, we will process your refund to your original payment method within 5-7 business days.